Welcome to www.riseandtread.com ("Website"). This Privacy Policy and Disclaimer explains the methods by which Rise & Tread Home Solutions ("Rise & Tread," "we," "our," or "us") gathers, uses, discloses, and safeguards your personal and non-personal information and key disclaimers concerning the use of our Website. Your use of the Website constitutes your agreement to the practices outlined herein. If you do not accept our terms, please refrain from using the Website.
1.1 Non-Personally Identifiable Information (Automatically Collected)
When you visit our Website without registering or providing information voluntarily, we automatically gather some non-personal information, including but not limited to:
Browser type and version
Operating system
Internet Service Provider (ISP) domain name
Date and time of visit
Pages visited and length of stay
The information is used to analyze the behavior of the users in order to enhance our Website's functionality and user experience.
1.2 Personally Identifiable Information (Provided by You)
We gather personal data that you voluntarily provide to us when you sign up, purchase, or get in touch with us. This can be:
Name
Address
Email address
Phone number
Payment information (credit/debit card details)
We utilize this data to:
Offer customer support
Process payments and transactions
Enhance services and security
Notify you of offers, products, and updates
Prevent fraud and unauthorized behavior
You have the option to refrain from giving some information; however, holding back required information can restrict your access to certain services.
Our Website employs cookies to improve your browsing experience. Cookies are small files placed on your device that assist in remembering your preferences and activity. We employ:
Session cookies: Automatically erased when you close your browser
Persistent cookies: Placed on your device for a defined duration
You can control or disable cookies via your browser settings, although this might impact your use of certain Website features.
Third-party service providers can also make use of cookies, but we have no control over their use. We suggest reading their privacy policies.
We never sell or rent out your information for marketing without your clear permission. That said, we might disclose information:
If law, court order, or government request demands it
To uphold our Terms of Use
To prevent fraud, security risks, or harm to users
In a merger, acquisition, or restructuring in the business (subject to the terms of this Privacy Policy)
To third-party payment gateways for processing payments
All transactions involving payments are encrypted and safely processed by third-party payment gateways. You are encouraged to check their security policy prior to going through transactions.
We make sure to keep your personal information from unauthorized use, change, disclosure, or destruction. But because of the nature of data transmission online, we cannot provide absolute security. You are also advised to secure your personal information online. We shall not be held liable for data breaches due to events of Force Majeure, including but not limited to:
Natural calamities (fire, flood, earthquake)
Cyber-attacks (hacking, malware, security breach)
Strikes, riots, wars, government regulation
We will revise this Privacy Policy from time to time. Any changes will be published on this page, and ongoing use of the Website following changes constitutes your agreement with the revised terms.
This Privacy Policy and your use of the Website shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in DLF Phase-1, Gurgaon, India.
In compliance with the Information Technology Act, 2000, and applicable rules, the contact details of our Grievance Officer are as follows:
In case of any questions, doubts, or complaints about this Privacy Policy, contact our Grievance Officer.
Information contained on www.riseandtread.com is for general educational and information purposes only. To the extent we can control, we take steps to make information accurate; however, we provide no warranties for completeness, reliance, or accuracy of the information contained on this Website.
The contents of this Website are not meant to be legal, financial, medical, or professional advice. You should seek the advice of a qualified expert before making any decision based on the information provided here.
Our Website may link to third-party websites. These links are for convenience only, and we do not endorse or take responsibility for the content, policies, or practices of any external sites.
Rise & Tread, its affiliates, employees, and partners are not responsible for any direct, indirect, incidental, consequential, or special damages resulting from:
The use or inability to use the Website
Mistakes, inaccuracies, or omissions in the content
Unauthorised access to or use of our secure servers
Any bugs, viruses, or other harmful elements transmitted via the Website
We have the right to change this Disclaimer at any time without notice. Your use of the Website following changes is your acceptance of the new Disclaimer.