Privacy Policy & Disclaimer

Welcome to www.riseandtread.com ("Website"). This Privacy Policy and Disclaimer explains the methods by which Rise & Tread Home Solutions ("Rise & Tread," "we," "our," or "us") gathers, uses, discloses, and safeguards your personal and non-personal information and key disclaimers concerning the use of our Website. Your use of the Website constitutes your agreement to the practices outlined herein. If you do not accept our terms, please refrain from using the Website.

Privacy Policy

1. Information We Collect

1.1 Non-Personally Identifiable Information (Automatically Collected)

When you visit our Website without registering or providing information voluntarily, we automatically gather some non-personal information, including but not limited to:

Browser type and version

Operating system

Internet Service Provider (ISP) domain name

Date and time of visit

Pages visited and length of stay

The information is used to analyze the behavior of the users in order to enhance our Website's functionality and user experience.

1.2 Personally Identifiable Information (Provided by You)

We gather personal data that you voluntarily provide to us when you sign up, purchase, or get in touch with us. This can be:

Name

Address

Email address

Phone number

Payment information (credit/debit card details)

We utilize this data to:

Offer customer support

Process payments and transactions

Enhance services and security

Notify you of offers, products, and updates

Prevent fraud and unauthorized behavior

You have the option to refrain from giving some information; however, holding back required information can restrict your access to certain services.

2. Cookies & Tracking Technologies

Our Website employs cookies to improve your browsing experience. Cookies are small files placed on your device that assist in remembering your preferences and activity. We employ:

Session cookies: Automatically erased when you close your browser

Persistent cookies: Placed on your device for a defined duration

You can control or disable cookies via your browser settings, although this might impact your use of certain Website features.

Third-party service providers can also make use of cookies, but we have no control over their use. We suggest reading their privacy policies.

3. Sharing & Disclosure of Information

We never sell or rent out your information for marketing without your clear permission. That said, we might disclose information:

If law, court order, or government request demands it

To uphold our Terms of Use

To prevent fraud, security risks, or harm to users

In a merger, acquisition, or restructuring in the business (subject to the terms of this Privacy Policy)

To third-party payment gateways for processing payments

All transactions involving payments are encrypted and safely processed by third-party payment gateways. You are encouraged to check their security policy prior to going through transactions.

4. Security Measures

We make sure to keep your personal information from unauthorized use, change, disclosure, or destruction. But because of the nature of data transmission online, we cannot provide absolute security. You are also advised to secure your personal information online. We shall not be held liable for data breaches due to events of Force Majeure, including but not limited to:

Natural calamities (fire, flood, earthquake)

Cyber-attacks (hacking, malware, security breach)

Strikes, riots, wars, government regulation

5. Privacy Policy Amendments

We will revise this Privacy Policy from time to time. Any changes will be published on this page, and ongoing use of the Website following changes constitutes your agreement with the revised terms.

6. Governing Law & Jurisdiction

This Privacy Policy and your use of the Website shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in DLF Phase-1, Gurgaon, India.

7. Grievance Officer

In compliance with the Information Technology Act, 2000, and applicable rules, the contact details of our Grievance Officer are as follows:

Name : Mr. Rishabh Malhotra
Legal Name : Rise & Tread
GSTIN : 06AAZFR8583N1ZV
Email : Hello@riseandtread.com

In case of any questions, doubts, or complaints about this Privacy Policy, contact our Grievance Officer.

Disclaimer

1. General Information

Information contained on www.riseandtread.com is for general educational and information purposes only. To the extent we can control, we take steps to make information accurate; however, we provide no warranties for completeness, reliance, or accuracy of the information contained on this Website.

2. No Professional Advice

The contents of this Website are not meant to be legal, financial, medical, or professional advice. You should seek the advice of a qualified expert before making any decision based on the information provided here.

3. External Links Disclaimer

Our Website may link to third-party websites. These links are for convenience only, and we do not endorse or take responsibility for the content, policies, or practices of any external sites.

4. Limitation of Liability

Rise & Tread, its affiliates, employees, and partners are not responsible for any direct, indirect, incidental, consequential, or special damages resulting from:

The use or inability to use the Website

Mistakes, inaccuracies, or omissions in the content

Unauthorised access to or use of our secure servers

Any bugs, viruses, or other harmful elements transmitted via the Website

5. Changes to Disclaimer

We have the right to change this Disclaimer at any time without notice. Your use of the Website following changes is your acceptance of the new Disclaimer.

Thank you for trusting Rise & Tread. Your privacy and security matter to us.